Service & Support

      

Service & Support

Personalized service solution
      
Fast response mechanism
      
Regular maintenance and training
      
Bonus points program

24 Hours Technical Response Mechanism

Contact Center 24/7 Rapid Response System

Customer Care Center

Order Desk:

ALAC@aloong.com

Technical Support:

+86-0724-8888788

Remote Diagnosis & Support

24-Hour Reporting Channel

Immediate Feedback Mechanism

Expert Remote Assistance

Rapid Dispatch Engineer

ALoong Academy

Knowledge is Power

ALoong and its authorized partners around the world offer packages of training services for pilots, cabin crew and maintenance technicians. Training syllabuses, materials and devices are continually updated.Our company focuses on the development of technological innovation, production management, market development and other aspects, and the training program, materials and equipment are constantly updated.

Aviation Material Support

Rest Easy

Whenever or wherever parts are needed, we’re there – quickly and efficiently.Our distribution centers are located at major aviation hubs to expedite parts dispatch and delivery.

Maintenance

Sincere and Professional

With sincere, professional to provide customers with convenient and pleasant service. Bring the best high-tech solutions in a very human way.